How monthly plans work
-
Included Hours
Each plan includes a set number of hours per month. These hours can be used across website updates, graphic design, branding, and print design services.
-
Monthly Hours
Hours reset at the beginning of each billing cycle. Unused hours do not roll over or accumulate for future months.
-
Submitting Requests
Clients can submit design and website requests throughout the month. Projects are completed based on available hours, project scope, and scheduling.
-
Additional Work
If a project requires more time than the plan includes, additional work will be discussed and approved before any extra charges are incurred.
-
Turnaround Times
Projects are completed in the order they are received and based on their complexity. Priority scheduling is available with select plans, but does not guarantee same-day or next-day completion.
-
Revisions
Reasonable revisions are included within the hours of your plan. Significant changes or new project requests may require additional time.
-
Separate Expenses
Printing, shipping, domain registrations, website hosting, software subscriptions, advertising, and other third-party costs are not included in monthly plan pricing.
-
Cancellations
Monthly plans can be canceled with 30 days' written notice. Any outstanding invoices or approved additional work remain payable.